• Our standard size pallet is 40" (w) x 48" (l) x 48" (h). Other sizes may create additional charges to repalletize.
• A shipment’s packing slip is checked against the carton labels to verify the total units received. Cartons are not opened unless damage is suspected.
• Inventory must have $100.00 deductible insurance through us or your agent; we require a copy of your contract.
• Inventory shrinkage allowance is 4% the first year and 2% each additional year. This is necessary due to concealed shipping damage, misbound books, missing pages, poor printing, short carton counts from the manufacturer, and damaged inventory in the warehousing process. Any missing inventory over this allowance will be reimbursed at the insurance unit rate or, in its absence, the manufacturing (paper, printing and binding) unit cost.

• We respond to written/telephone inquiries immediately with a well-trained professional staff.
• Our customer base includes over 45,000 bookstores, wholesalers, libraries, and institutions. The credit history for these customers is available to our publishers. This history is invaluable.
• We know and comply with the shipping requirements of the major book buyers.
• You contract directly with bookstores and other institutional accounts to arrange the terms of sale.

• We receive orders via mail, fax, phone, modem, e-mail, and Internet. We confirm the receipt of Internet orders.
• We are staffed with live operators, taking orders 24 hours a day, 7 days a week. Talk shows are a specialty with us. Our order line is 800-BOOKLOG or we can answer your own line at additional cost.
• You will supply a 50 word sales statement for each title for our operators to read when questioned.
• We take checks, money orders, Visa, MasterCard, American Express, Discover, and invoice accounts.

• Our Online Bookstore, Atlasbooks.com, provides you with a shopping cart and secure credit card ordering.
• In Atlasbooks you can display your table of contents, author bio, reviews, and a sample chapter, all of which will be highlighted by a scanned image of your cover.
• There are NO annual renewal fees with a full service fulfillment account.

• Our software program is from Computer Information Services (CIS Pub).
• This system has the capability to process back orders, returns, credits, and royalties.
• Reports furnished are inventory summary, activity, receivable, back order, sales analysis, source code, and sales tax. Special reports are available at additional cost. Reports are generated daily online.
• Our source code report tracks sales to promotion efforts—a valuable marketing tool.
• Your customer’s name and address is on the activity report. It is also available on disk or labels for mailings.

• Orders are processed in 24 to 48 hours. We are equipped to handle an unlimited number of orders.
• Each shipment receives a packing slip/invoice with two addresses: "ship to" and "bill to."
• Orders are verified at three different stages before they ship for utmost accuracy.
• Returns are inspected thoroughly and restocked or destroyed with a credit dispatched or a dispute letter issued.

• Each shipment receives a packing slip/invoice made out in your name.
• We actively collect from bookstores after 90 days. Our collection success rate is high due to our volume and strong relationship with the major bookstores and wholesalers.
• Use of our bookstore credit history will dramatically reduce your collection and bad debt account.

• Our online reporting web site has SSL security protection for your financial and inventory reports.
• Your sales information is updated daily and monthly at our secure online report site.
• The online stats site also has the capability for you to place bulk orders for shows, seminars or bookstores through a special online form.
• Ask your CSR about gaining access to this valuable information.

9.)  Account Settlement