Softcover | ISBN: 0-9637455-8-1
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E-Mail: A Write It Well Guide
Janis Fisher Chan
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Price: $21.99
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Summary
In today's fast-paced, competitve business environment, we all need to communicate clearly and use our time productively. E-Mail: A Write It Well Guide is a user-friendly book that's filled with ideas, guidelines, tips, and tools. The book inlcudes questions and exercises to help you learn on your own, with your team, or with others in your organization.
- Get Your Message Across Clearly
- Convey the Right Tone
- Recognize E-Mail Risks
- Make the Best Use of Your Time
- Present a Professional Image
About the Author
A co-founder of Write It Well and partner in the company, Janis Fisher Chan has been developing training programs and conducting clasroom training for more than 25 years and is the author of books and self-study guides on writing and other topics.
In addition to the writing or co-writing the books in the Write It Well series, she has written four books for the American Management Association’s Self-Study Division: Managing Your Priorities, Making Successful Presentations, Communication Skills for Managers, 5th ed., and Successful Delegating for Managers, . For Jossey-Bass Pfeiffer, she wrote An Academic Manager’s Guide to Meetings ,served as developmental editor for The Global Executive Leadership Inventory, and is currently a developmental editor for the highly acclaimed Leadership Challenge series and other publications.
A skilled classroom teacher and instructional designer, she has developed and taught workshops in business and technical writing, meeting planning, supervising and managing, interpersonal communication, and other topics. She has taught business and professional writing at the University of California business extension since the early 1980s.
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"The people I work with know how to grab my attention. They get to the point right away and present information in a way that makes sense to me. This book explains how to craft clear, well-organized email that gets results. It sets the standard for how to communicate clearly and efficiently in a busy global workplace."
-- Buck McGugan, Vice President, Corporate Sales, FedEx Corporate Services
"E-mail has become the medium for communication in the workplace. I recommend this user-friendly book to anyone who wants their e-mail communications to be clear, concise and effective. "
-- Garth Bradley, Microsoft Windows Marketing
"Everyone will find something helpful in this easy-to-use guide. I particularly like the questions that help people decide whether to send an e-mail, the steps for writing clear messages, the guidelines for subject lines, the suggestions for breaking bad e-mail habits, and the advice for avoiding problems associated with e-mail. The book is extremely professional and totally accessible. I learned a lot, and I look forward to using it for training."
-- Susan Call, Human Resources Manager, John Wiley & Sons, Inc.
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