Summary

is a new way of thinking that goes far beyond the traditional root cause analysis problem solving processes. In this companion book to the RealityCharting software, you will not only discover a simple process that defines the structure of causation, you will find links to online interactive exercises and training that help you better understand the process. What took days in a classroom can now be
learned in a matter of hours!

The RealityCharting process and software easily facilitates creating a common reality from the input of all stakeholders and thus minimizes the normal conflict and power politics found in conventional root cause
analysis processes. In the end, a common evidenced-based understanding of the problem emerges allowing all stakeholders to easily buy into the corrective actions.

Available in six different languages, the RealityCharting software easily supports global operations and should also be used to document the causes of your successes. With the RealityCharting process and software, you will solve the costly problems that have kept you from great success!

About the Author

Dean L. Gano is a student of the human condition and in particular human problem solving. He has spent 33 years working in various process industries, electric generating plants and computer software development. He has performed hundreds of incident investigations and his unique brand of problem solving has been taught in seven languages to over 50,000 people throughout the world. Mr. Gano holds Bachelor of Science degrees in Mechanical Engineering and General Science, is a formerly certified nuclear reactor operator, and a Vietnam veteran. He is a member of the American Society of Safety Engineers and the American Society for Quality. He is a philosopher who finds great happiness in learning and helping others become more successful in their life pursuits.