Summary
This unique book places 700 field-tested employee survey questions at your fingertips, organized in 18 dimensions and 82 themes. These questions were compiled from hundreds of employee surveys performed by Performance Programs, Inc. over two decades. The index guides you quickly to questionnaire topics based on the organizational symptoms you wish to research. The dimensions are based on widely recognized building blocks of organizational effectiveness. They include: business culture and climate; business structure; career; co-workers; commitment; compensation; human resources functions; job content; job security; manager/supervisor; overall satisfaction; performance management; recognition; resources; senior management; training; work-life balance; working environment and safety. Norms are available for 85 of the 700 questionnaire items from the publisher for an additional fee.
Please note: The Guidebook book contains only questionnaire items. For information on designing, administering, and interpreting your own surveys, please see the companion volume, "Employee Surveys: Practical and Proven Methods, Samples, Examples." It follows the survey process from start to finish, describing myriad situations employers may not expect or know how to manage. Filled with examples from real-world surveys done by organizations of all sizes and types, it contains many sample forms, agendas, letters, and more. Together, these two volumes give Human Resource professionals an unprecedented level of independence in performing employee surveys.
Additional resource: If you wish to obtain completed surveys in a book/CD combination, please see Employee Opinion Questionnaires: 20 Ready-to-Use Surveys that Work. This book contains norms for 30 questionnaire items.
About the Authors
Paul M. Connolly, Ph.D., has provided organizational measurement services since 1981, including employee surveys, 360 feedback, personality assessment, expatriate assessment, customer surveys, and work-life balance assessments. Connolly is the founder of Performance Programs, an organizational measurement firm in Old Saybrook, CT. He has worked with organizations of all types, sizes, and locations, using multiple survey delivery and reporting methods. He has a B.A. from the College of the Holy Cross and an M.A. and Ph.D. from Fordham University. This is his seventh book in the human resources field.
Kathleen Groll Connolly has authored many articles for print and the Web, and has co-authored four books on human resources topics. She has held various marketing, management and research positions in both small and large businesses. She has a B.A. in writing from Pennsylvania State University and an MBA from New York University.
