Summary

This book is an excellent value. The CD includes 20 questionnaires ready for immediate use in your Windows or Mac word processor. The book includes norms for 30 of the most frequently asked employee survey questions. This is a resource you’ll use again and again.

If you’ve ever wanted to tap a ready-to-use questionnaire the same day you recognize your organization needs a survey, then help is finally at hand. Authors Paul and Kathy Connolly have designed a must-have collection of proven, reliable organizational surveys that anyone--from specialist human resources professionals to line managers and team leaders--can put to use immediately. Employee Opinion Questionnaires includes short, ready-to-use surveys organized into three groups: Use Issue-Focused Surveys to determine employee opinion on topics such as diversity, communications, and adaptability to change. Use Mission-Focused Surveys to gauge opinion on critical organizational issues, including employee alignment with mission, quality, ethics, and customer care. And use Event-Related Surveys for new hires, exit interviews, and assessing peoples’ attitudes following training.

About the Authors

Paul M. Connolly, Ph.D., founded Performance Programs, Inc. He has more than twenty year's experience in organizational measurement and has worked with organizations of all types, sizes, and locations using multiple survey delivery and reporting methods.

Kathleen Groll Connolly has worked at Performance Programs since 1991 in a variety of marketing and management capacities. Together with Paul Connolly, she has authored a number of articles and three books on human resource management. The most recent titles are Employee Surveys: Practical and Proven Methods, Samples, Examples and The Employee Survey Question Guidebook.