Reviews

"The guidebook is written in user-friendly language and is very comprehensive. It gives you all the tools you need to conduct an employee opinion survey."
- Julie Dauria, Future Directives Human Resource Outsourcing, Cheshire, CT, USA

"...a great resource manual for us...I'll feel on safe and steady ground using it to counsel my clients..."
- Robert DeLisa, President, DeLisa Consulting Group, Old Saybrook, CT

Excerpt

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Guideboook Sample Pages - 142kb PDF

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Dimension 1
Business Culture and Climate

DESCRIPTION

Items listed below relate to the culture or climate of your organization. This broad category focuses on the organizational culture, not specific behaviors of managers or co-workers that might contribute to it. The themes in this dimension include: Ethical Conduct, Performance Standards, Workplace Diversity, Empowerment, Cooperation and Teamwork, Fairness, Strategic Planning and Thinking, Respect, Dignity, and Trust, Organizational Values, Innovation and Creativity, Expression of Views, and Involvement and Participation, and Client/Customer Relations.

THEMES

Ethical Conduct: These items illustrate employee comfort with bringing up ethical concerns.

1. I feel that I could report, without fear of retaliation, an ethical violation in my organization.
2. I can report unethical practices without fear of reprisal.
3. I have confidence that management will respond appropriately to any ethical concerns that are brought to their attention.
4. Norm: Management in this organization behaves in an ethical manner.
5. Management provides an example of ethical behavior.

Performance Standards: These items have to do with the general climate of evaluation of employee performance. Specific items related to performance evaluation appear in the Immediate Manager section.

1. At [Organization Name] we eliminate practices that stand in the way of achieving results.
2. [Organization Name] has high performance standards.
3. Expectations are high, but individuals can meet them.
4. Standards set for individual performance are high.
5. People exercise good judgment in carrying out their work.
6. Norm: This organization eliminates practices that stand in the way of achieving results.

Workplace Diversity: These items relate to organizational tolerance of diverse personal backgrounds and lifestyles.

1. Norm: This organization encourages a climate in which diverse perspectives are valued.
2. I work in an environment where I feel comfortable being myself, regardless of my differences.
3. In my organization, people who are different are accepted just as readily as others.
4. The level of diversity at [Organization Name] is appropriate.
5. [Organization Name] values the contributions of people with different work experience.
6. Strengths and diversity of team members are utilized to accomplish work.
7. Performance in this organization is more important than who or what you are.